Frequently Asked Questions

Find answers to common questions about Aipenly's features, pricing, and usage.

General Questions

What is Aipenly?

Aipenly is a platform offering a suite of AI-powered creative tools for image generation, editing, and enhancement. Our tools include AI portrait generation, inpainting, face swap, human generation, outpainting, background removal, text removal, and AI upscaling.

Do I need to create an account to use Aipenly?

Yes, you need to create an account to use most of Aipenly's features. Creating an account is free and allows you to access our basic features. Premium features require purchasing credits.

Is Aipenly available on mobile devices?

Yes, Aipenly is designed to be responsive and works on both desktop and mobile devices. We also offer Progressive Web App (PWA) functionality, allowing you to install Aipenly on your device for a more app-like experience.

Features and Tools

What AI tools does Aipenly offer?

Aipenly offers a comprehensive suite of AI creative tools:

  • AI Portrait Generation: Create stunning AI-generated portraits with precise control over style and appearance.
  • AI Inpaint Edit: Edit and refine images by removing or replacing specific areas.
  • Face Swap: Seamlessly swap faces between images while maintaining natural looks.
  • Human Generation: Generate photorealistic human images with customizable features and poses.
  • Smart Outpainting: Extend images beyond their original boundaries.
  • Background Removal: Remove backgrounds with one click using advanced AI.
  • Text & Watermark Removal: Clean up images by removing unwanted text and watermarks.
  • AI Upscaling: Enhance image resolution while maintaining quality.
  • Anime Style Transfer: Transform photos into anime-style artwork.

How does the AI Inpainting tool work?

Our AI Inpainting tool allows you to create precise masks for your images to remove or replace specific areas. After uploading an image, you can use the brush or eraser tools to create a mask over the areas you want to modify. Then, provide a text prompt describing what you want in that area, and our AI will intelligently fill in the selected regions.

What is Face Swap and how does it work?

Face Swap technology allows you to seamlessly swap faces between images while maintaining natural looks and expressions. Upload a source image with the face you want to use and a target image where you want to place that face. Our AI will blend the face naturally into the target image, preserving the lighting, angle, and expression.

What is the difference between Outpainting and Inpainting?

Inpainting focuses on replacing or modifying specific areas within an existing image by creating masks. Outpainting, on the other hand, extends your images beyond their original boundaries, allowing you to expand the canvas and add new content that seamlessly blends with the original image.

Pricing and Credits

How does Aipenly's credit system work?

Aipenly operates on a credit-based system. Each AI operation (like generating an image or removing a background) costs a specific number of credits. You can purchase credit packages that provide better value for larger quantities. Credits never expire, so you can use them at your own pace.

What credit packages are available?

We currently offer three credit packages:

  • 370 Credits: $14.99 (25% off the original price of $19.99)
  • 1000 Credits: $39.99 (33% off the original price of $59.99) - Most Popular
  • 3000 Credits: $109.99 (45% off the original price of $199.99) - Best Value

How many credits does each operation cost?

Credit costs vary by feature. Basic operations like AI portrait generation typically cost fewer credits than advanced features like face swap or outpainting. The exact credit cost is displayed on each tool's page before you perform the operation.

Do credits expire?

No, your credits never expire. Once purchased, you can use them at any time.

Are there any free features?

Yes, we offer some basic features with limited functionality for free users. Free users can access basic AI image generation with certain limitations. Premium features like priority queue, lifetime save, multi-creations, and access to various AI models require credits.

Account and Privacy

How is my data and content protected?

We take your privacy seriously. Aipenly does not use your content in any form for any purpose, including training AI models, marketing, or redistribution. Your content remains private to you, and we do not access, analyze, or utilize it beyond what is necessary to provide the service to you. For more details, please refer to our Privacy Policy.

Who owns the images I create with Aipenly?

You own the output you create using our AI tools, subject to the terms of any applicable license for input content and our intellectual property rights in our models. You are responsible for ensuring that your use of AI-generated content complies with all applicable laws and regulations.

How can I delete my account?

To delete your account, please go to your account settings and select the "Delete Account" option. Alternatively, you can contact our support team at [email protected], and we'll assist you with the account deletion process.

Technical Questions

What file formats are supported for uploads?

Aipenly supports common image formats including JPG, PNG, and WEBP for uploads. For best results, we recommend using high-quality images with clear subjects.

Is there a size limit for uploaded images?

Yes, there is a file size limit of 10MB for uploaded images. If your image exceeds this limit, please compress it before uploading.

How can I install Aipenly as a PWA (Progressive Web App)?

To install Aipenly as a PWA on your device:

  • On Desktop: Look for the install icon in your browser's address bar or menu, then follow the prompts.
  • On Mobile: Tap the share icon (iOS) or menu (Android), then select "Add to Home Screen" or "Install App."

Installing as a PWA allows you to use Aipenly offline and provides a more app-like experience.

What browsers are supported?

Aipenly works best on modern browsers like Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for optimal performance.

Support and Contact

How can I get help if I have a problem?

If you encounter any issues or have questions not covered in this FAQ, please contact our support team at [email protected]. We aim to respond to all inquiries within 24 hours.

Do you offer refunds?

We generally do not offer refunds for purchased credits. However, if you experience technical issues that prevent you from using our services, please contact our support team, and we'll assess your situation on a case-by-case basis.

How can I report inappropriate content?

If you come across any content that violates our terms of service or is otherwise inappropriate, please report it immediately by emailing [email protected] with details of the content in question. We take all reports seriously and will investigate promptly.

Still have questions?

If you couldn't find the answer to your question, feel free to contact our support team.